Welcome to SupportLink

SECURE REFERRAL SYSTEM LOGIN To log in, click on the State in which you are based. Detailed instructions are included in the Quick Guide. Message of the Day Enhanced security measures and usability are the main reasons behind the ongoing redevelopment of the SupportLink Referral Management System. This redevelopment will include automated error notification by SMS to the SupportLink Helpdesk. Two-factor authentication SupportLink uses Vasco 'one-time password' tokens to provide additional security. Privacy is important SupportLink, the provider of the SupportLink Referral Management System, is regularly audited for adherence to privacy laws. Click here to view our privacy audit statements.
	Welcome Queensland Users SupportLink Australia would like to welcome new users from the Queensland system. If you experience any problems using the system, or require additional assistance for any reason, contact Cathy on cathy@supportlink.com.au or phone our 24 Hour Helpdesk on 02 6162 1919. Overview of SupportLink SupportLink Australia Ltd (SupportLink) is an organisation (charity) based in Canberra Australia. SupportLink predominantly works along side of Emergency Services to deliver early intervention support for vulnerable families and individuals who have been affected by an emergency or crisis. Our philosophy is to provide proactive assistance to people where possible and to work in collaboration with other Services in order to achieve common goals. We have a Board of Directors who represent various areas of the community and a team of qualified, experienced and committed staff members who work diligently to care for the community. SupportLink is a family friendly employer and places importance on the wellbeing of staff and their families. Growth of organizational size is not our driving aim, however growth in effective service provision to the community is. To this end we are eager to support Government and non Government Agencies to achieve their aims and goals in caring for the community. Minister Neil Roberts Minister of Police Queensland Launches SupportLink Minister Roberts launched the trial of the SupportLink Referral Management System Brisbane. The trial will extend to four locations within Queensland. SupportLink will provide a single referral gateway for Queensland Police Service to use in referring people who require additional support. Mr Campbell CEO of SupportLink said "this trial punctuates a new era in Police and community collaboration with victims of crime and people experiencing personal and family crisis being the immediate beneficiaries." Launch date set for trials of the SupportLink Referral Management System with the Victoria Police Service The 1st of September 2010 will be the start of trial of the SupportLink Referral Management System within Victoria. The System will be trialed by the Victorian Police Service and will allow Police to better assist groups such as International students, families and individuals who require specialist support from community and government agencies.	SupportLink Programs StandBy (Suicide Bereavement) Response Service StandBy Response Service is a coordinated community crisis response service for families, friends and associates who have been bereaved through suicide. More ... Motor Vehicle Fatality Support SupportLink is on call 24/7 to provide support to families and witnesses affected by a motor vehicle fatality. To accomplish this SupportLink works closely with ACT Policing Crash Investigation Team and employs a number of trained support workers. Ambulance Support Program SupportLink manages the ACT Ambulance Service welfare program. This program aims to support ambulance staff, direct and indirect, with a well-being service. SupportLink is on call 24-7 to assist with a range of issues. Home Safety Program SupportLink manages the ACT Home Safety Program. This program aims to support ACT residents in reducing the risk of injury, fire or theft within their homes. The program also coordinates community presentations from Police, Fire Brigade and Ambulance. More ... Early Intervention Awards Each year Supportlink and the Early Intervention partners present the Early Intervention Awards to promote 'best practice' and excellence in community service delivery. For more information, visit the Early Intervention Awards website. Sudden Death Support SupportLink is trialing a support program to assist people affected by a sudden death. Often when some body in the family dies a wave of challenges present themselves to the family.