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Phone: 1300 656 200

Fax: 1300 656 200

Postal: PO Box 508, Erindale Centre ACT 2903

Email:

Technical Support

Phone: (02) 6162 1919

Email:


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How we will manage your comments/complaint

Comments help to shape our services and we genuinely appreciate your time in contacting us. A complaint is an indicator of a broken expectation of our service to you and are taken seriously by us.

Any complaints regarding supportLink services are will be directed immediately to the State Manager/Coordinator of the relevant jurisdiction. Once received, the State Manager/Coordinator will contact you within 24 hours and discuss issues related to the complaint and proposed plan of action.

The outcome and actions taken will be recorded. Additionally, they will be documented in the monthly review report submitted to the CEO.


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